Within the Netherlands shipping takes on average between 5-7 business days. Within the EU it takes between 5-8 business days days. Internationally, the time for your package to arrive is between 7-14 business days depending on where you are located.

Furthermore, when your order is out for delivery a separate e-mail will be send with a track and trace link.

We're sorry to hear that. In the unlikely event that this does happen please refer to your region for more information.

Netherlands: If your order has not arrived within the specified time, please check your track & trace e-mail. This is a separate e-mail from your order confirmation.

EU: The specified time is an estimate based on our previous experiences. It could take one or two extra business days for your order to arrive. Furthermore, please check your track & trace e-mail. This is a separate e-mail from your order confirmation.

International: It is difficult to give an exact time as to when your order will arrive. Please check your track & trace e-mail for more accurate information. This is a separate e-mail from your order confirmation.

If your order has not yet arrived even after waiting for a reasonable amount of time AFTER the usual delivery period then please contact us. Please state your order number and items you ordered to help speed up the process.

To understand as to how your order may be delayed please check the 'shipping process' tab.

Transparency is key at NEGATIV, shown through the clear prices listed on our website. Taxes, shipping, and additional costs are all factored in - no unexpected fees or sudden price changes!

To provide our customers the fastest possible delivery, we are unable to cancel or revise your order. Please contact us directly with your order number at info@negativathletics.com new delivery dates are an estimate. NEGATIV. ATHLETICS will not be liable for any damages or loss due to reasonable and/or unavoidable delays. Furthermore, we will not take responsibility for any in transit damage and/or loss.

To bring your items to you as fast as possible we have designed an intricate system of shipping alongside our partners.

Order processing:

Once you have ordered your items and we have confirmed your payment the order process will start. This may take up to two business days. Once your item has been shipped, you will receive a track and trace e-mail. Please be aware that during high volume periods or new releases there may be a slight delay. Thank you for your patience.

Carriers:

The carrier that will deliver your package may change depending on the shipping address.

Please refer to this page for a full explanation. Below you will find a summary

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted and has been received and inspected you will have the following options to choose from.

• A voucher equal to the amount returned.
• An item of your choosing equal in value to the returned items.
• A monetary refund.

When contacting us please note which of these options you would like to pursue.

If the first option is picked, we will send you a voucher directly to your mail.

If the second option is chosen, please state clearly which items you would like to receive.

When opting for the third option you will be automatically refunded within 10 business days. Please be aware that it might take some time for your bank or credit card company to process and post the refunds. If more than 15 business days have passed since we’ve approved your return, please contact us at info@negativathletics.com

If any of the conditions below are applicable to you then unfortunately we cannot give you a full refund.

• Your order did not arrive due to errors on your end. (E.G providing a wrong address)
• Your order did not arrive due to factors outside of our control. (Customs, pandemics, etc)

Please refer to this page for a full explanation. Below you will find a summary:

Negativ. Athletics has a 30-day return policy, which means you have 30 days after receiving your item to request a return.

The conditions for an eligible return are as follows, your item must be in the same state that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To begin the return process, please contact us at info@negativathletics.com

The costs for a return are entirely your responsibility and will not be refunded by Negativ. Athletics

In order to maintain your items in optimal condition, we recommend thoroughly reviewing the inner labels for proper washing instructions.

Here are some general tips:

• Wash your clothes inside out to avoid color bleeding
• Wash at 40°
• Do not iron on the print and keep the heat to medium